What We Collect and Why It Matters
When you create an account, we collect your mobile number, chosen payment method, and the transaction reference IDs generated by JazzCash, Easypaisa, or Raast — enough to verify your deposit, confirm your withdrawal, and match your wallet to your account. We do not store full payment
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credentials on our servers; the payment rails handle authentication on their own infrastructure. Your session data — device type, browser, IP region — is logged for fraud detection and to keep your account accessible across devices. If you log in on your phone, then switch to
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a browser on another device, the session token carries your state securely so you do not need to re-authenticate from scratch. We retain transactional records for as long as required by applicable rules, and account data is held while your account remains active. Once you request
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closure, non-mandatory data is deleted within a reasonable period, and we will confirm that in writing via the contact path you used. Availability of all features depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.